Host Person

Park Ridge Marriott
Park Ridge, NJ

posted January 28, 2023

Host Person

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Description

Responsibilities and Duties:

  • Supervise service personnel including counseling and discipline, to maintain service standards.
  • Meet and greet guests as they arrive, offer choice of seating, and then escort them to their table and present menu.
  • Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
  • Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis.
  • Conduct daily "roll call” meetings: to keep staff informed of current promotions, daily special, guest comments, daily events and pertinent memos.
  • Receive, record and make any necessary arrangements for reservations and special functions in the restaurant.
  • Maintain an open line of communication between guests, management and line employees.
  • Carry coffee and/or teapots throughout outlet, refilling guests' cups as requested.
  • Perform other related duties as assigned.

    Specific Job Knowledge and Skills:

    The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations.
  • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
  • Ability to speak the English language sufficient to conduct small employee meeting to impart new information.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to move throughout a crowded room to seat guest.
  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

    Qualifications:

    Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities.

    Experience: Prior restaurant experience preferred.

    Licenses or certificates: Food handler certification a plus.

    Benefits:

    We offer part-time benefit plans consisting of telemedicine, vision, dental, life, short- & long-term disability, critical illness, accident and indemnity, identity theft, pre-paid legal, pet discount program, wellness program, wonderful hotel discounts and much more!

    Spire Hospitality is an equal opportunity/AA/Disability/Veteran employer.

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    Park Ridge Marriott

    289 Room Hotel

    Enjoy comfort and convenience at our Newly renovated hotel

    Have all your travel needs met at the Newly Renovated Marriott Park Ridge. Our upscale hotel places you in an ideal location a short distance from Woodcliff Lake, Nyack, The Outlets at Bergen Town Center and the excitement of New York City. After exploring nearby New Jersey attractions or spending a day in Manhattan, unwind in our rooms and suites with modern décor, luxury bedding and flat-panel TVs with premium channels. Start your day with a satisfying breakfast at our restaurant, Brae's, and grab dinner and a refreshing beer at the end of the day at Sean O'Casey's, our popular and authentic Irish pub. Keep up with your exercise routine by using out 24-hour fitness center and take a relaxing swim in our indoor/outdoor pool. If you'll be hosting a business or social event during your stay, reserve one of our stylish event venues, including a lovely outdoor garden terrace. Whether you're visiting with us for business or leisure, you'll enjoy an exceptional travel experience from start to finish at Park Ridge