Restaurant Server

DoubleTree by Hilton Hotel Nashville Downtown
Nashville, TN

Posted September 23, 2022

Restaurant Server

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Are you interested in joining a fun and enthusiastic work place? If you answered yes, we could be the place for you! The DoubleTree by Hilton- Nashville Downtown is looking for someone with a great attitude to complete our Restaurant team!

POSITION PURPOSE

Service of food and/or beverage to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

EXAMPLES OF DUTIES

  • Check station before, during and after shift for proper set-up and cleanliness.
  • Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
  • Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
  • Input the order into the Point-of-Sale computer to inform the kitchen of the particulars in the order being placed.
  • When complete, retrieve order up to 30 lbs., from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
  • Replenish beverages as necessary and check with guests for overall satisfaction.
  • Market and serve upon request any dessert items or specialty coffees.
  • Present the check to guest promptly.
  • Supplement the bus-help in clearing and resetting the tables.
  • Perform all assigned side-work to include replenishing condiments and restocking side-stands.
  • Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
  • Perform other related duties as assigned.

Related Functions

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings, service-ware and menu items.
  • Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.

Education

Any combination of education, training or experience that provides the required knowledge, skills and abilities.

Licenses Or Certificates

Ability to obtain any government required licenses or certificates. CPR certification and/or First Aid training preferred.

Training And Experience

No prior experience required. Prior hospitality experience preferred.

OTHER

  • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
  • Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
  • Upon employment, all associates are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
  • All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
  • Additional language ability preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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DoubleTree by Hilton Hotel Nashville Downtown

338 Room Hotel

At A Glance

Conveniently located just steps from Lower Broadway and local attractions such as the Ryman Auditorium, Nissan Stadium, the Country Music Hall of Fame and Museum, and Bridgestone Arena, DoubleTree by Hilton Hotel Nashville Downtown is the ideal place to stay when visiting ‘Music City’.

Located ten miles from Nashville International Airport, we offer dining and beverage options to satisfy every appetite. Enjoy a latte at the on-site Starbucks café. The distinctive Fourth & U restaurant and bar serves an array of urban dining options using local products maintaining great Southern Traditions. Fourth & U features local musicians for your entertainment, and when the weather's right, enjoy the outdoor covered Patio 315, with large lawn games, fire pits and TVs, including a movie screen sized projection screen to watch games and events. Swim year-round in the indoor pool, or work out in the modern fitness center.