Posted November 30, 2022
Job Overview: Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.
Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, waiters’ fees, tips paid out and settlements by type and cashier.
Run audit reports/journals from the mainframe, the Micros computer, and the system for automated credit cards.
Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
Input onto the PC revenue/expenses/allowance to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
Ensure all reports and back-up vouchers are complete and files properly.
Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll).
Review and correct discrepancies in the Front Desk System.
Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.
Perform other related duties as assigned.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
Basic mathematical skills and ability to operate a -key by touch.
Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
Ability to access and accurately input information using a moderately complex computer.
Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.
Sedentary work: Exerting up to 10 pounds of force occasionally (occasionally: activity or condition exists up to 1/3 of the time), and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), to lift, carry, push, or pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
Complies with health and safety rules, regulations and procedures to maintain a safe environment.
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities necessary to perform the functions of the job.
One-year experience in a similar size operation required. Hotel experience preferred.
Additional language ability preferred.
278 Room Hotel
The Hilton Jackson hotel offers classic elegance and exemplary customer service in the heart of Mississippi. Conveniently located at Interstate 55 and County Line Road, the hotel is just 13 miles from the Jackson-Evers International Airport. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as the 24-hour business center.
1001 East County Line Road
Jackson, MS 39211
Telephone (601) 957-2800