Room Attendant

The Grove Resort & Water Park Orlando
Winter Garden, FL

Posted June 20, 2022

Room Attendant

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Spire Hospitality is a nationally recognized third-party hotel management company specializing in creating value for our hotel investors while delivering exceptional guest experiences and providing an outstanding place to work. The Irving, TX-based company’s diverse portfolio of properties includes unique independent hotels and highly respected brands, including Marriott, Hilton and IHG. Spire is part of the AWH Partners family, which also includes AWH Development, a full-service real estate development company headquartered in New York. With more than 35 years of hotel operating experience, Spire is committed to redefine Hospitality with our continued focus on People, Passion, and Purpose!

Job Overview

To clean and stock guest rooms to ensure high standards of cleanliness.

Responsibilities And Duties

  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
  • Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 40 lbs.
  • Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
  • Replenish amenities, linens, and supplies in guest room.
  • Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department.
  • Provide general public assistance, instruction and/or guidance for guest and employee safety in fire or other emergency situations.
  • Respond in a timely manner to guest requests of items such as an iron, safety instructions, assistance, directions, and/or other information.
  • Turn in all items found in employee’s working area to Hotel Lost and Found department.
  • Other duties as assigned such as assisting room attendants or house person when requested.

Specific Job Knowledge And Skills

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Ability to push and/or pull equipment weighing up to 100 lbs.
  • Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.
  • Ability to communicate effectively with other employees, as well as guests.
  • Basic ability to comprehend English language sufficient to understand information such as safety labels and instructions and basic guest requests.
  • Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum of 13 rooms as specified by management.
  • Ability to understand and follow directions and perform job functions under limited supervision.

Qualifications

  • Basic ability to comprehend English language sufficient to understand information such as safety levels and instructions.
  • Any combination of education and experience that provides the required knowledge, skills, and abilities.
  • Previous cleaning experience preferred.
  • Additional language ability preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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The Grove Resort & Water Park Orlando

844 Room Resort

The Grove Resort & Water Park Orlando

The Grove Resort & Water Park Orlando is an expansive 106-acre hotel destination located just six miles from Walt Disney World® Theme Parks, with free transportation to Walt Disney World® Ticket and Transporation Center (Near Magic Kingdom® Park). Set on Lake Austin and amid a portion of Central Florida’s conservation grounds, The Grove is a sanctuary from the boisterous pace of the outside world.

Spacious two and three bedroom suites with fully equipped kitchens, full-size washers and dryers, multiple bathrooms, and screened in balconies offer guests the comforts of home, while the resort’s hearty collection of amenities deliver the luxuries of a full-service resort.

Careers 

We’re Redefining Hospitality With A Focus On People, Passion, And Purpose. Join Us.

At SPIRE, we recognize that creating memorable guest experiences and delivering best-in-class performance for our investment partners begins with the team we have in place.

We know that every member of our team is vital to our ongoing success and has played an important role in achieving the industry-leading results we are known for today. Because we wholeheartedly believe that as a collaborative, focused, productive, and diverse team we go further, we always put people first.

When you join SPIRE, we ensure that you receive the support, tools, and opportunities you need to grow as an individual, and to excel in your hospitality career.