Posted June 23, 2022

Sales Manager

Come join our Sales and Events Team!We host various events throughout the year from weddings, sports teams, high school reunions, conventions and more! Our award winning restaurant and bar, Ports of Call, specializes in seafood, offers a café serving coffee and snacks, and has a private dining room for special occasions. There’s also a 24/7 fitness center and seasonal pool for our guest to utilize. Additional amenities include 12,000 sq. ft. of event space as well as a business center and free downtown shuttle for all guest!

Job Overview

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals (room night, average rate, room rental) are achieved or exceeded.

Responsibilities And Duties

• • * Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients. * Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. * Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads. * Travel out of town to solicit business in feeder cities. * Prepare information for, meet with, and entertain clients as deemed appropriate to generate potential business from that account. * Represent hotel at trade shows as specified by Corporate trade show attendance guide. Set up exhibits involving bending, stooping, lifting and reading overhead. * Assist the supportive staff with the maintenance of sales files. * Participate in the sales/catering department reader board program. * Other duties as assigned: such as ordering amenities for meeting planners or VIP's. * Performs other related duties as assigned.

Specific Job Knowledge And Skills

• Knowledge of a hotel structure and how all departments interact.
• Basic mathematical and calculator skills to prepare cost proposals.
• Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
• Ability to move throughout the hotel to conduct site inspections.
• Ability to listen, speak and write to ascertain and respond to client needs.

Other Expectations

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
• Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
• Upon employment, all employees are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Qualifications

Education

College degree preferred.

Experience

Past hotel sales experience referred.

Licenses Or Certificates

None

Grooming:

All employees must maintain a neat, clean and well-groomed appearance (specific standards available).

Other:

Additional language ability preferred.

#HC

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)